Things you should know

There are several rules, regulations, and security policies in place at Carnegie Hall and the Isaac Stern Auditorium to ensure the safety of all guests. Here is useful information you should know about Isaac Stern Auditorium.

Doors Open

Doors open to the Isaac Stern Auditorium around 45 minutes before each performance

Bags

All bags brought to the Isaac Stern Auditorium are subject to inspection and size guidelines. Oversized bags, luggage, or parcels may need to be checked, while all smaller belongings should fit under your seats during the show.

All guests must pass security checks, which may include metal detectors, bag checks, and further inspections

What not to bring

The list of prohibited items at Isaac Stern Auditorium includes, but may not be limited to, the following:

• Any item that may distract other guests and performers
• Weapons of any kind
• Illegal drugs and narcotics
• Professional cameras
• Video and sound recording equipment
• Large bags and suitcases — these must be stored offsite.

Cash only

The Isaac Stern Auditorium is a primarily cashless venue. While you can spend cash with some vendors, most prefer credit cards, debit cards, or mobile payments.

No Smoking

The Isaac Stern Auditorium is an indoor venue where smoking is completely prohibited. On your event day, there may be designated exterior smoking areas — please ask event staff for information.

Children need tickets

There is usually no age requirement when attending a show at Isaac Stern Auditorium. However, all children attending must be accompanied by an adult and have their own ticket.